Total Med Network is dramatically improving the workers' compensation process with CompConnector™, an automated, centralized communications hub that securely links key industry players via the Internet. This includes care providers, care managers, employers and adjusters/third-party administrators.

By automating and streamlining the many time consuming aspects of the workers' compensation process, CompConnector offers significant economic benefits:

  • Contributes to revenue enhancement and cost containment
  • Increases department efficiencies
  • Eliminates time delays associated with missing information
  • Reduces patient leave time
  • Reduces litigation due to processing errors

Who We Are

The Workers' Compensation Process

The CompConnector Communications Network


The idea for Total Med Network (TMN) originated from a group of innovative leaders at CyberXpress, a Jacksonville-based Internet service provider. They saw a unique opportunity to develop and market Internet-based applications that streamline certain bureaucratic aspects of the healthcare industry. TMN was incorporated in July 2000 and based in Jacksonville, Fla. Its flagship product is CompConnector™, a communications network that facilitates the transmission of information relating to the treatment of workers’ compensation injuries.

TMN offers a wide range of expertise in information technology, including networking, database administration and Internet software development. In addition, most of the company's top management team has worked directly in the healthcare and/or workers' compensation industries prior to joining the company.

Today, TMN is a groundbreaking company that is the first of its kind to provide a totally integrated network for key players in the workers' compensation industry.


Today's heavily regulated and ever changing workers' compensation process includes managing and routing a myriad of reports, faxes, authorizations and claims for each individual injured employee. Care providers involved in the workers' compensation process will tell you that this paperwork can consume more time and energy than actually treating the injured worker.

Continued changes in the ways workers' compensation claims are paid and administered mean that more people than ever are involved in the care decision process and paperwork log-jams are increasing costs and slowing care decisions.

During the last five years, the industry has seen the introduction of e-mail and database transfer. This technology has allowed the care management companies, claims administrators and employers/insurers to integrate file notes, thereby enhancing the flow of communication between these parties. However, the medical providers (specialists, ancillary providers, etc.) have been excluded from the electronic processing of information.

The medical providers continue to fax and mail critical medical reports and billing information to the care managers, claims adjusters and employers. This manual process causes delays in critical workers’ compensation decisions, such as future medical treatment, provider payments and return to work decisions. This has driven many a frustrated injured employee to seek litigation.

As healthcare leaders worldwide are fighting for survival in today's managed care environment, they are realizing they must turn to sophisticated information technology to gain competitive advantages, to increase revenues and contain costs. The current workers' compensation process has been called "a mess" by many of its key players. It is a wasteful labyrinth of faxes, phone calls, backtracking and running in circles. Until the introduction of Total Med Network's CompConnector, there has been no alternative to the current system.

The CompConnector solution will bring all the key players in the workers' compensation process together via its online network. Each appropriate and authorized party now can have quick, private access to reports and information concerning their workers' compensation cases. Total Med Network believes it is leading the way in offering sophisticated information technology that will revolutionize the current workers' compensation process.



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